Licensed Funeral Director/Embalmer - Holy Cross Catholic Cemetery & Funeral Home
Here's your opportunity to work for an organization that values work ethic, personal development and growth! We currently have 2 Funeral Home locations with a 3rd underway in beautiful Arizona! Relocation package available!
The Diocese of Phoenix Catholic Cemeteries and Funeral Homes is seeking a licensed Funeral Director/Embalmer to assist in its funeral ministry at our Holy Cross Catholic Cemetery and Funeral Home location. As a ministry of the Roman Catholic Diocese of Phoenix, this position is primarily responsible to provide professional funeral services for families during their time of need.
We offer a generous salary with bonus opportunities, opportunity for advancement and a robust benefits package that includes:
· Medical
· Dental
· Vision
· Disability Insurance
· A fully funded pension plan
· Plus a 403(b) retirement plan option with a matching contribution!
Enjoy Work Life Balance with PTO (Vacation, Holidays, Sick) and a 40-hour work week average (no on call transfers), training and development so you can grow within the organization and an opportunity to become involved in the community!
Grow with us, shape your career, make an impact!
General Job Brief
Under the direct supervision of the Location Manager, the Licensed Funeral Director/Embalmer supports the Diocese of Phoenix in its mission in service of the Body of Christ. The Licensed Funeral Director/Embalmer is primarily responsible for providing professional funeral services for the family of the deceased and must exhibit leadership responsibilities and maintain optimum levels of customer satisfaction.
Typical Duties (The following duties are those typically required to do the job but are not intended to include all duties that comprise the job content. Typical duties are intended to illustrate the diverse and various levels of difficulty of the job.)
- Provide service quality excellence in all funeral-related services exhibiting leadership and teamwork responsibilities.
- Provide and present a General Price List to inquiring parties as well as all service options.
- Take first calls, make transfers, and work in the preparation room.
- Prepare funeral service arrangements including completing all required documents and facilities and equipment preparedness.
- Meet sales and service objectives and work with others to achieve company standards.
- Consistently exhibit satisfactory levels of professionalism and performance in all duties.
- Successfully complete on going/periodic OSHA training and testing.
- Maintains highest standards of ethics, morality, and confidentiality at all times.
Other Duties and Responsibilities
Collaboration, confidentiality, and integrity are critical to success in this role. Completing other duties and tasks with utmost integrity and professionalism, as directed by the Location Manager, and not necessarily mentioned in this description, will be expected.
Minimum Qualifications (Classification is typically expected to possess.)
Must possess required state education and license requirements for licensed funeral director and embalmer. Must have a valid Arizona driver’s license with an insurable driving record. Practicing Roman Catholic preferred.
Ability and Skills (Classification is typically expected to possess or show potential of satisfactory development when placed in the job.)
- Must be emotionally able to deal with death, grief, and stress.
- Must exhibit excellent oral and written communication and interpersonal skills.
- Ability to provide leadership, either in an acting lead or supervisory role in execution of funeral-related services.
- Ability to work erratic shifts as required, including some nights and weekends.
- Ability to wear protective gear as required by OSHA.
- Ability to work with toxic chemicals including formaldehyde, solvents, and bodily fluids.
- Ability to embalm and prepare the body for presentation (including application of make up to provide a natural appearance and reconstruction if needed).
- Ability to work outdoors in all weather conditions.
- Ability to read and understand simple contracts.
- Ability to stand up to two hours at a time, drive up to four hours straight, lift up to 100 pounds from ground level to hip, lift overhead up to 10 pounds, and push and pull up to 150 pounds.
- Ability to dress professionally (in suits or other appropriate attire).
- Bilingual a plus
Licensed Funeral Director / Embalmer - Queen of Heaven Catholic Cemetery & Funeral Home
Here's your opportunity to work for an organization that values work ethic, personal development and growth! We currently have 2 Funeral Home locations with a 3rd underway in beautiful Arizona! Relocation package available!
The Diocese of Phoenix Catholic Cemeteries and Funeral Homes is seeking a licensed Funeral Director/Embalmer to assist in its funeral ministry at our Queen of Heaven Catholic Cemetery and Funeral Home location. As a ministry of the Roman Catholic Diocese of Phoenix, this position is primarily responsible to provide professional funeral services for families during their time of need.
We offer a generous salary with bonus opportunities, opportunity for advancement and a robust benefits package that includes:
· Medical
· Dental
· Vision
· Disability Insurance
· A fully funded pension plan
· Plus a 403(b) retirement plan option with a matching contribution!
Enjoy Work Life Balance with PTO (Vacation, Holidays, Sick) and a 40-hour work week average (no on call transfers), training and development so you can grow within the organization and an opportunity to become involved in the community!
Grow with us, shape your career, make an impact!
General Job Brief
Under the direct supervision of the Location Manager, the Licensed Funeral Director/Embalmer supports the Diocese of Phoenix in its mission in service of the Body of Christ. The Licensed Funeral Director/Embalmer is primarily responsible for providing professional funeral services for the family of the deceased and must exhibit leadership responsibilities and maintain optimum levels of customer satisfaction.
Typical Duties (The following duties are those typically required to do the job but are not intended to include all duties that comprise the job content. Typical duties are intended to illustrate the diverse and various levels of difficulty of the job.)
- Provide service quality excellence in all funeral-related services exhibiting leadership and teamwork responsibilities.
- Provide and present a General Price List to inquiring parties as well as all service options.
- Take first calls, make transfers, and work in the preparation room.
- Prepare funeral service arrangements including completing all required documents and facilities and equipment preparedness.
- Meet sales and service objectives and work with others to achieve company standards.
- Consistently exhibit satisfactory levels of professionalism and performance in all duties.
- Successfully complete on going/periodic OSHA training and testing.
- Maintains highest standards of ethics, morality, and confidentiality at all times.
Other Duties and Responsibilities
Collaboration, confidentiality, and integrity are critical to success in this role. Completing other duties and tasks with utmost integrity and professionalism, as directed by the Location Manager, and not necessarily mentioned in this description, will be expected.
Minimum Qualifications (Classification is typically expected to possess.)
Must possess required state education and license requirements for licensed funeral director and embalmer. Must have a valid Arizona driver’s license with an insurable driving record. Practicing Roman Catholic preferred.
Ability and Skills (Classification is typically expected to possess or show potential of satisfactory development when placed in the job.)
- Must be emotionally able to deal with death, grief, and stress.
- Must exhibit excellent oral and written communication and interpersonal skills.
- Ability to provide leadership, either in an acting lead or supervisory role in execution of funeral-related services.
- Ability to work erratic shifts as required, including some nights and weekends.
- Ability to wear protective gear as required by OSHA.
- Ability to work with toxic chemicals including formaldehyde, solvents, and bodily fluids.
- Ability to embalm and prepare the body for presentation (including application of make up to provide a natural appearance and reconstruction if needed).
- Ability to work outdoors in all weather conditions.
- Ability to read and understand simple contracts.
- Ability to stand up to two hours at a time, drive up to four hours straight, lift up to 100 pounds from ground level to hip, lift overhead up to 10 pounds, and push and pull up to 150 pounds.
- Ability to dress professionally (in suits or other appropriate attire).
- Bilingual a plus
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Assist families in making cemetery at need arrangements including, but not limited to assisting in the selection of the burial space, designing of the memorial, and selecting other burial products based on families’ needs.
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Follow up with at need families, verifying their satisfaction with the services they received and offering preneed services to them.
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Field incoming calls and internet inquiries from preneed and at need families as well as general cemetery inquiries.
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Respond to complaints in a thoughtful and attentive manner, following existing policies and procedures.
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Refer families needing bereavement services to our Bereavement Ministry partners, the Crosier Fathers and Brothers.
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Attend graveside services for families you have served.
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Serve as primary liaison between the family and funeral home, ensuring seamless service at the time of burial
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Educating and evangelizing families on the importance of preneed Catholic services for funeral and cemetery.
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Complying with Diocesan policies, rules, regulations, and procedures.
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Complying with Catholic Cemeteries & Funeral Homes policies, rules, regulations, and procedures.
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Working well with others and being a true “team player,” willing to assist even when something falls outside your scope of duty.
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Being an effective communicator both to your coworkers as well as to your families.
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Being detail oriented and thorough. It is crucial to ensure that a family’s burial requests are honored.
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Maintaining a strong work ethic.
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Exuding a positive attitude.
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Being approachable and flexible.
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Must be able to perform basic computer skills, data input, and various applications.
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Must be able to become licensed for funeral insurance sales in the state of Arizona
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Preferred Catholic in good standing with the Church
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Service and Attitude: It is expected that each employee of DOPCCFH will provide a professional approach and decorum with customers and fellow staff members.
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Develop leads and set appointments with prospective clients when appropriate.
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Deliver documents or information to prospective customers when necessary.
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Meet established product mix ratios while holding aggregate cancellation rate to established levels.
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Develop a thorough understanding of preneed property, merchandise, services and pricing and demonstrate proficient knowledge of the Catholic Heritage plan presentation.
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Follow up on letters sent to parishioners either by phone or at the door.
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Follow up on leads provided by the home office.
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Door knock in neighborhoods of parish being marketed and other assigned areas.
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Follow up on referrals obtained from previous presentation.
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Complete and submit weekly performance reports.
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Attend all sales meetings as required.
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Maintain sales activity necessary to satisfy minimum achievements levels.
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Strictly adhere to DOPCCFH policies, representing DOPCCFH in an exemplary manner.
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Work effectively as a team member, embracing and fostering DOPCCFH’s mission and culture.
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Comply with Catholic Cemeteries & Funeral Homes policies, rules, regulations, and procedures.
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Work well with others and being a true “team player,” willing to assist even when something falls outside your scope of duty.
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Be an effective communicator both to your coworkers as well as to your families.
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Ability to complete training program.
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Good oral, written and interpersonal skills.
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Maintain proper and professional attire.
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Ensure that personal conduct and ethics are above reproach.
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Maintaining an attitude that serves families is paramount.
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Demonstrate a high level of cooperation and teamwork with other departments.
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Be detail oriented, thorough, and ensure that a family’s burial requests are honored.
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Maintain a strong work ethic.
-
Exude a positive attitude.
-
Be approachable and flexible.
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Must be able to perform basic computer skills, data input, and various applications.
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Licensed for funeral insurance sales in the state of Arizona preferred.
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Must have a valid Arizona driver’s license with an insurable driving record.
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Ability to work under minimal supervision.
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High attention to detail and accuracy; highly organized
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Ability to effectively communicate with others and to work harmoniously with related personnel.
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Ability to organize and prioritize work.
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Highly proficient in Microsoft Office products (Word, Excel, Outlook) and Google mail.
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Bilingual preferred.
Cemetery Ground & Maintenance Worker - Queen of Heaven Catholic Cemetery & Funeral Home
Description
Queen of Heaven Catholic Cemetery and Funeral Home has immediate opening for the position Cemetery Grounds and Maintenance Worker. The Cemetery Grounds and Maintenance Worker assists in the daily maintenance of facilities and grounds in the cemetery. This includes lawn mowing, trimming, watering, etc. This individual must uses all types of small engine equipment, including hand mowers, trimmers and weed eaters. This position also assists in the setup, lowering and interment of human remains.
Essential Job Functions
- Mow lawns, trim markers, edge roads and pathways, assist with sprinkler repair, paints and cleans cemetery grounds
- Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blower
- Assist in the set up, opening, interment/entombment, closing of burial sites
- Installs grave markers, bronze memorials, crypt faces, etc
- Provide general maintenance of the cemetery grounds and buildings in a professional and safe manner and in accordance with guidelines established by Catholic Cemeteries
Knowledge, Skills and Abilities Required
- Ability to walk and stand for long periods of time
- Ability to lift up to 150 with equipment assistance
- Ability to follow verbal and written instructions
- Ability to operate small equipment
- Ability to work occasional evenings and weekends
Minimum Qualifications
- Must have a valid Arizona driver's license
- Over the age of 21
